New Checkout
<< July, 2014 >>
Search Blog

100+1 Uses (1) RSS
Adam Davidson (10) RSS
admissions (1) RSS
Advertising (2) RSS
Alex Florov (5) RSS
Ardor (4) RSS
Art and Pipes (4) RSS
Ashton (1) RSS
Ashton (3) RSS
Behind-the-Scenes (11) RSS
blog (9) RSS
blog (40) RSS
bloopers (2) RSS
books (2) RSS
Brad Pohlmann (2) RSS
Brad Pohlmann (2) RSS
briar (8) RSS
Brick House Cigars (1) RSS
Brigham (2) RSS
Broken Pipe (2) RSS
Bruce Weaver (2) RSS
Capstan (6) RSS
Carlos Torano (1) RSS
Castello (6) RSS
Chacom (4) RSS
cigars (20) RSS
Claudio Albieri (1) RSS
Claudio Cavicchi (3) RSS
comic strips (2) RSS
Cornell & Diehl (10) RSS
Customer Service (6) RSS
Dunhill (12) RSS
Ernie Markle (1) RSS
Ernie Markle (2) RSS
Escudo (1) RSS
Esoterica (2) RSS
estate pipes (17) RSS
events (2) RSS
Famous Pipe Smokers (11) RSS
Fitness (1) RSS
Flor de Gonzalez (1) RSS
Food (12) RSS
Gabriele (1) RSS
Gamboni (2) RSS
Gawith Hoggarth & Co (1) RSS
gift cards (1) RSS
Giveaways (6) RSS
G. L. Pease (10) RSS
grain (1) RSS
Gran Habano (1) RSS
Grant Batson (1) RSS
Grechukhin (2) RSS
hemp wick (1) RSS
Hermit Tobacco (1) RSS
Hiroyuki Tokutomi (9) RSS
history (4) RSS
Humor (23) RSS
Ikebana (1) RSS
Il Duca (1) RSS
Interview (2) RSS
Italy (3) RSS
J.Alan (1) RSS
J. Alan (11) RSS
Japan (1) RSS
Jess Chonowitsch (1) RSS
J&J (3) RSS
Johs (2) RSS
Kaywoodie (1) RSS
Kei-ichi Gotoh (2) RSS
Kristoff (1) RSS
La Gloria Cubana (1) RSS
Lars Ivarsson (3) RSS
Lasse Skovgaard (4) RSS
Leo (1) RSS
Letter (1) RSS
lighters (1) RSS
Low Country Pipe and Cigar (3) RSS
Luciano (3) RSS
Mac Baren (17) RSS
Maigurs Knets (2) RSS
McClelland (6) RSS
Michael Lindner (2) RSS
Michael Parks (1) RSS
Michail Kyriazanos (1) RSS
Michal Novak (2) RSS
Mystery Tobacco (2) RSS
Nanna Ivarsson (2) RSS
nasal snuff (1) RSS
Nathan Armentrout (1) RSS
Neerup (1) RSS
Newminster (1) RSS
newsletter (266) RSS
Oliva (1) RSS
Orlik (5) RSS
Padron (1) RSS
People (22) RSS
Pesaro (1) RSS
Pete Prevost (1) RSS
Peter Heding (2) RSS
Peter Heeschen (2) RSS
Peterson (7) RSS
Peter Stokkebye (3) RSS
photography (18) RSS
pipe accessories (3) RSS
pipe basics (4) RSS
Pipe Clubs (2) RSS
Pipe Fiesta (1) RSS
pipe making (6) RSS
pipe making (55) RSS
pipes (44) RSS
pipes (8) RSS
Pipe Shows (23) RSS
Pipes in Film (4) RSS
pipe tobacco (81) RSS
poster (1) RSS
Press (7) RSS
Rad Davis (1) RSS
Radice (6) RSS
Ray Kurusu (1) RSS
Reiner (1) RSS
Reviews (4) RSS
Rocky Patel (1) RSS
Rocky Patel (2) RSS
Sales (3) RSS
Samuel Gawith (1) RSS
Samuel Gawith (2) RSS
Savinelli (3) RSS
scott thile (2) RSS
Sebastien Beo (4) RSS
Ser Jacopo (3) RSS
Simeon Turner (1) RSS
Sixten Ivarsson (2) RSS
Smio Satou (3) RSS (74) RSS
SPC Merchandise (1) RSS
SPC University (2) RSS
Stanwell (4) RSS
Storient (1) RSS
Summary (6) RSS
Takeo Arita (2) RSS
Tatuaje (2) RSS
technology (5) RSS
Thanksgiving (1) RSS
Three Nuns (4) RSS
tobacco (7) RSS
tobacco aging (1) RSS
tobacco blending (5) RSS
tobacco review (5) RSS
Tom Eltang (5) RSS
Tonni Nielsen (1) RSS
Torano (1) RSS
travel (70) RSS
Tsuge (3) RSS
Vauen (1) RSS
video (57) RSS
video (5) RSS
Viktor Yashtylov (1) RSS
virginia (1) RSS
YouTues (4) RSS
Photo Albums
florov (1)

29 October 2010

New Checkout
 A couple of days late...

We'd planned to role out the new checkout process, along with better shipping rates and all sorts of good stuff, at the same time as the new look and feel of the rest of the site. We had to kill it almost immediately when little bugs we hadn't tested for started popping up.

It's all back up now and seems to be working just fine. If you have any other suggestions, we'd love to hear them. If you catch any problems, we definitely want to hear about those.

Perhaps the biggest functional change is that UPS rates are now automatically pulled from UPS based on the weight of your package. These are our negotiated, discounted rates, so shipping charges have generally gone down. Further, in addition to the free shipping over $95 for UPS Ground, we've discounted other shipping methods on orders over $95. So, if it's ever bothered you that you had to choose between $12 UPS 2nd Day and $0 UPS Ground, that difference is not nearly so stark anymore, offering a better deal on shipping for everyone in the US.

Accordingly, pulling real time UPS International rates has radically improved our offerings there and are generally much less expensive than they used to be for our international customers who choose UPS.

At present, USPS options haven't changed, though we hope to be able to work on those in the next few months.

Posted by sykes at 5:17 PM | Link | 8 comments

Re: New Checkout
when will the matercard option be back?

Posted by Tony on November 1, 2010 at 7:11 PM

Re: New Checkout
Very soon, we hope and expect. Early next week at the latest. We filed all the paperwork and got the OK on Friday, so we should be good to go soon.

Posted by sykes on November 2, 2010 at 2:03 AM

Re: New Checkout
It's been killing me!

Posted by Tony on November 2, 2010 at 9:59 AM

Re: New Checkout
Also waiting on MasterCard. Filled up my cart last weekend, didn't see it so I called in for info. Now came back a few days later, and had to fill up cart again, only to find still no MasterCard. Can you please highlight the MasterCard status somewhere so I don't go through refilling my cart again until it's available. Thanks

Posted by Walter on November 3, 2010 at 10:28 PM

Re: New Checkout
Another MasterCarder here. I keep checking back everyday.

Posted by Spencer on November 4, 2010 at 8:33 PM

Re: New Checkout
Aside from the Master Card not working which is killing me. Why are you chrging so much for shipping?

I buy 24 Oz of tobacco every other week. The Post Office could ship that to me for $4.95 priority mail. UPS residential is almost twice that much. Not only would it cost less but I would actually get it quicker.

Just do not understand why it is not an option.

Posted by risinjp on November 5, 2010 at 1:14 PM

Re: New Checkout
c'mon guys!

Posted by Tony on November 8, 2010 at 5:46 PM

Re: New Checkout
We have it up and rolling and should be able to have it back up on the site tomorrow.

Posted by sykes on November 8, 2010 at 6:07 PM

Name:   Required
Email:   Required your email address will not be publicly displayed.

Want to receive notifications when new comments are added? Login/Register for an account.

Anti-spam key

Type in the text that you see in the above image:

Your comment:

Sorry, no HTML allowed!

Subscription Options

You are not logged in, so your subscription status for this entry is unknown. You can login or register here.



New Pipes

Fresh Items



Click to verify BBB accreditation and to see a BBB report for

View in English View in Japanese