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29 October 2010

New Checkout
 A couple of days late...

We'd planned to role out the new checkout process, along with better shipping rates and all sorts of good stuff, at the same time as the new look and feel of the rest of the site. We had to kill it almost immediately when little bugs we hadn't tested for started popping up.

It's all back up now and seems to be working just fine. If you have any other suggestions, we'd love to hear them. If you catch any problems, we definitely want to hear about those.

Perhaps the biggest functional change is that UPS rates are now automatically pulled from UPS based on the weight of your package. These are our negotiated, discounted rates, so shipping charges have generally gone down. Further, in addition to the free shipping over $95 for UPS Ground, we've discounted other shipping methods on orders over $95. So, if it's ever bothered you that you had to choose between $12 UPS 2nd Day and $0 UPS Ground, that difference is not nearly so stark anymore, offering a better deal on shipping for everyone in the US.

Accordingly, pulling real time UPS International rates has radically improved our offerings there and are generally much less expensive than they used to be for our international customers who choose UPS.

At present, USPS options haven't changed, though we hope to be able to work on those in the next few months.









Posted by sykes at 5:17 PM | Link | 8 comments

Re: New Checkout
when will the matercard option be back?

Posted by Tony on November 1, 2010 at 7:11 PM


Re: New Checkout
Very soon, we hope and expect. Early next week at the latest. We filed all the paperwork and got the OK on Friday, so we should be good to go soon.

Posted by sykes on November 2, 2010 at 2:03 AM


Re: New Checkout
Excellent!
It's been killing me!

Posted by Tony on November 2, 2010 at 9:59 AM


Re: New Checkout
Also waiting on MasterCard. Filled up my cart last weekend, didn't see it so I called in for info. Now came back a few days later, and had to fill up cart again, only to find still no MasterCard. Can you please highlight the MasterCard status somewhere so I don't go through refilling my cart again until it's available. Thanks

Posted by Walter on November 3, 2010 at 10:28 PM


Re: New Checkout
Another MasterCarder here. I keep checking back everyday.

Posted by Spencer on November 4, 2010 at 8:33 PM


Re: New Checkout
Aside from the Master Card not working which is killing me. Why are you chrging so much for shipping?

I buy 24 Oz of tobacco every other week. The Post Office could ship that to me for $4.95 priority mail. UPS residential is almost twice that much. Not only would it cost less but I would actually get it quicker.

Just do not understand why it is not an option.

Posted by risinjp on November 5, 2010 at 1:14 PM


Re: New Checkout
mastercard?
c'mon guys!

Posted by Tony on November 8, 2010 at 5:46 PM


Re: New Checkout
We have it up and rolling and should be able to have it back up on the site tomorrow.

Posted by sykes on November 8, 2010 at 6:07 PM



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