Celebration in Customer Service
<< July, 2014 >>
Search Blog

100+1 Uses (1) RSS
Adam Davidson (10) RSS
admissions (1) RSS
Advertising (2) RSS
Alex Florov (5) RSS
Ardor (4) RSS
Art and Pipes (4) RSS
Ashton (1) RSS
Ashton (3) RSS
Behind-the-Scenes (11) RSS
blog (9) RSS
blog (40) RSS
bloopers (2) RSS
books (2) RSS
Brad Pohlmann (2) RSS
Brad Pohlmann (2) RSS
briar (8) RSS
Brick House Cigars (1) RSS
Brigham (2) RSS
Broken Pipe (2) RSS
Bruce Weaver (2) RSS
Capstan (6) RSS
Carlos Torano (1) RSS
Castello (6) RSS
Chacom (4) RSS
cigars (20) RSS
Claudio Albieri (1) RSS
Claudio Cavicchi (3) RSS
comic strips (2) RSS
Cornell & Diehl (10) RSS
Customer Service (6) RSS
Dunhill (12) RSS
Ernie Markle (1) RSS
Ernie Markle (2) RSS
Escudo (1) RSS
Esoterica (2) RSS
estate pipes (17) RSS
events (2) RSS
Famous Pipe Smokers (11) RSS
Fitness (1) RSS
Flor de Gonzalez (1) RSS
Food (12) RSS
Gabriele (1) RSS
Gamboni (2) RSS
Gawith Hoggarth & Co (1) RSS
gift cards (1) RSS
Giveaways (6) RSS
G. L. Pease (10) RSS
grain (1) RSS
Gran Habano (1) RSS
Grant Batson (1) RSS
Grechukhin (2) RSS
hemp wick (1) RSS
Hermit Tobacco (1) RSS
Hiroyuki Tokutomi (9) RSS
history (4) RSS
Humor (23) RSS
Ikebana (1) RSS
Il Duca (1) RSS
Interview (2) RSS
Italy (3) RSS
J.Alan (1) RSS
J. Alan (11) RSS
Japan (1) RSS
Jess Chonowitsch (1) RSS
J&J (3) RSS
Johs (2) RSS
Kaywoodie (1) RSS
Kei-ichi Gotoh (2) RSS
Kristoff (1) RSS
La Gloria Cubana (1) RSS
Lars Ivarsson (3) RSS
Lasse Skovgaard (4) RSS
Leo (1) RSS
Letter (1) RSS
lighters (1) RSS
Low Country Pipe and Cigar (3) RSS
Luciano (3) RSS
Mac Baren (17) RSS
Maigurs Knets (2) RSS
McClelland (6) RSS
Michael Lindner (2) RSS
Michael Parks (1) RSS
Michail Kyriazanos (1) RSS
Michal Novak (2) RSS
Mystery Tobacco (2) RSS
Nanna Ivarsson (2) RSS
nasal snuff (1) RSS
Nathan Armentrout (1) RSS
Neerup (1) RSS
Newminster (1) RSS
newsletter (266) RSS
Oliva (1) RSS
Orlik (5) RSS
Padron (1) RSS
People (22) RSS
Pesaro (1) RSS
Pete Prevost (1) RSS
Peter Heding (2) RSS
Peter Heeschen (2) RSS
Peterson (7) RSS
Peter Stokkebye (3) RSS
photography (18) RSS
pipe accessories (3) RSS
pipe basics (4) RSS
Pipe Clubs (2) RSS
Pipe Fiesta (1) RSS
pipe making (6) RSS
pipe making (55) RSS
pipes (44) RSS
pipes (8) RSS
Pipe Shows (23) RSS
Pipes in Film (4) RSS
pipe tobacco (81) RSS
poster (1) RSS
Press (7) RSS
Rad Davis (1) RSS
Radice (6) RSS
Ray Kurusu (1) RSS
Reiner (1) RSS
Reviews (4) RSS
Rocky Patel (1) RSS
Rocky Patel (2) RSS
Sales (3) RSS
Samuel Gawith (1) RSS
Samuel Gawith (2) RSS
Savinelli (3) RSS
scott thile (2) RSS
Sebastien Beo (4) RSS
Ser Jacopo (3) RSS
Simeon Turner (1) RSS
Sixten Ivarsson (2) RSS
Smio Satou (3) RSS
smokingpipes.com (74) RSS
SPC Merchandise (1) RSS
SPC University (2) RSS
Stanwell (4) RSS
Storient (1) RSS
Summary (6) RSS
Takeo Arita (2) RSS
Tatuaje (2) RSS
technology (5) RSS
Thanksgiving (1) RSS
Three Nuns (4) RSS
tobacco (7) RSS
tobacco aging (1) RSS
tobacco blending (5) RSS
tobacco review (5) RSS
Tom Eltang (5) RSS
Tonni Nielsen (1) RSS
Torano (1) RSS
travel (70) RSS
Tsuge (3) RSS
Vauen (1) RSS
video (57) RSS
video (5) RSS
Viktor Yashtylov (1) RSS
virginia (1) RSS
YouTues (4) RSS
Photo Albums
florov (1)

04 April 2011

Celebration in Customer Service
 Kaye Celebrates 1 Year with Smokingpipes.com!

Last week, I experienced the privilege of counting pipes for our quarterly inventory. Yes, Adam took the day off while we newer recruits did busy work. But I felt very excited to have been selected to assist in counting pipes. Looking at our pipes each day on-line is one thing, but handling a pipe … holding it in your hands to appreciate the beauty is something else altogether. I am quite often still in awe.

Every day here is a celebration. But this week is special for me because it’s my 1 year anniversary with our company. After 18 months of being unemployed, I was hired to work here in customer service. Although I had years of experience in customer service, I had little-to-no knowledge of pipes, tobacco and smoking accessories. Being a cigarette smoker, I was intrigued by what I saw here. But I had no idea that this would turn into a really fantastic job! Yes, I’m extremely happy to be here!

Over the past year, I have learned many things. I’ve read a few books, attended training classes, sniffed tobacco, rubbed out tobacco, watched others demonstrate the art of smoking tobacco in a pipe and smoked a pipe myself, a few times. Okay, the first time I ate the smoke and felt it in my stomach for about 18 hours. But I am learning. Last week, Ted gave a few of us our very own starter-pipe. And in our Smoking 101 class we packed our bowls, watched Ted demonstrate lighting his pipe and then we all lit up! We tried a straight Virginia tobacco. I was so excited - I was shaking in my boots. Okay, maybe dancing in my boots. After all that I have learned, I now feel ready to try smoking different tobaccos to experience the pleasure of pipe smoking. Wish me well!

In closing I’d like to thank my colleagues for all the training and inspiration they have shared with me. Mark celebrated 2 years with our company in January and Leila is moving beyond 90 days next week. I am surrounded by dedicated people doing a terrific job to provide quality products and service to our customers. We each have our strengths and weaknesses, but we all reach out to go above and beyond in what we do. And our team efforts help us to reach our goal. I’d also like to thank our customers for your continued history with our company. Without you, we would not be here. Thanks for sharing your comments, ideas and knowledge with us. And we look forward to serving your future needs and wishes.

Happy smoking everyone!

Posted by kaye at 10:00 AM | Link | 2 comments

Re: Celebration in Customer Service
Nice post!!

--churchwarden pipes

Posted by churchwarden pipes on April 6, 2011 at 2:26 PM

Re: Celebration in Customer Service
Keep learning new things! I have been enjoying and learning new things about pipes and tobacco--now for 33 years, and I'm STILL learning. The most wonderful thing about smoking pipes is the people you meet and share with!
--Eric Whitaker

Posted by Eric Whitaker on May 21, 2011 at 3:47 PM

Name:   Required
Email:   Required your email address will not be publicly displayed.

Want to receive notifications when new comments are added? Login/Register for an account.

Anti-spam key

Type in the text that you see in the above image:

Your comment:

Sorry, no HTML allowed!

Subscription Options

You are not logged in, so your subscription status for this entry is unknown. You can login or register here.



New Pipes

Fresh Items



Click to verify BBB accreditation and to see a BBB report for Smokingpipes.com.

View in English View in Japanese