Celebration in Customer Service
Last week, I experienced the privilege of counting pipes for our quarterly inventory. Yes, Adam took the day off while we newer recruits did busy work. But I felt very excited to have been selected to assist in counting pipes. Looking at our pipes each day on-line is one thing, but handling a pipe … holding it in your hands to appreciate the beauty is something else altogether. I am quite often still in awe.
Every day here is a celebration. But this week is special for me because it’s my 1 year anniversary with our company. After 18 months of being unemployed, I was hired to work here in customer service. Although I had years of experience in customer service, I had little-to-no knowledge of pipes, tobacco and smoking accessories. Being a cigarette smoker, I was intrigued by what I saw here. But I had no idea that this would turn into a really fantastic job! Yes, I’m extremely happy to be here!
Over the past year, I have learned many things. I’ve read a few books, attended training classes, sniffed tobacco, rubbed out tobacco, watched others demonstrate the art of smoking tobacco in a pipe and smoked a pipe myself, a few times. Okay, the first time I ate the smoke and felt it in my stomach for about 18 hours. But I am learning. Last week, Ted gave a few of us our very own starter-pipe. And in our Smoking 101 class we packed our bowls, watched Ted demonstrate lighting his pipe and then we all lit up! We tried a straight Virginia tobacco. I was so excited - I was shaking in my boots. Okay, maybe dancing in my boots. After all that I have learned, I now feel ready to try smoking different tobaccos to experience the pleasure of pipe smoking. Wish me well!