International Shipping
Q: How is international shipping now calculated?
A: The charges now roughly reflect actual USPS rates to the destination country, based on the weight and destination country. For countries where USPS Global Priority is offered, which is most of the countries we ship to, the base rate is $10.50 to $12.75. That charge is then modified by the weight of the package in excess of 1lb.
Q: Are shipping options other than USPS available?
A: Yes. Well, sort of. If you need the package shipped by courier, we're happy to ship by UPS and bill the difference. You'll have to contact us when you place your order, though. In the future, this will be integrated and you'll be able to select it during checkout.
Q: Are there any restrictions on what you can ship me in my country?
A: We can ship pipes and pipe and cigar accessories to all countries.
We can ship tobacco products (pipe tobacco, cigars, snuff) to all countries except the following:
Belarus
Belize
Bolivia
Brazil
Ecuador
Gabon
Greece
Iceland
Israel
Italy
Lebanon
Maldives
Malta
Mauritania
New Caledonia
Peru
Portugal
Romania
Sri Lanka
Ukraine
Vietnam
Wallis and Futuna Islands
Q: Can you mark the shipment something other than tobacco for customs purposes, or mark the value at less than it is?
A: No, we will not falsify customs declarations under any circumstances or in any way whatsoever. This constitutes a felony offense under United States law, punishable by up to five years in jail and a $10,000 fine (plus forfeiture of our business license and tobacco license in the state of South Carolina). We will not do it.
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