|
|
Remember: all US orders over $75 get FREE UPS Ground shipping (where available).
|
|
|
|
Staff List |
 |
|
- Sykes Wilford
- Founder & President. Sykes spends most of his time purchasing for Smokingpipes.com and as a member of the sales and customer service team, plus Sykes maintains the website's code base. That said, in a given week, Sykes might help with any number of other tasks, from shipping and receiving to pipe describing to screwing up Gina's well-kept files. By virtue of having been the sole employee in the beginning, Sykes has both the blessing and the curse of having done just about every job at Smokingpipes.com, which means that he ends up being the swing-man for just about every process. Sykes founded the company in June, 2000.
- Antonio Saintiague
- Vice President. Tony works in a variety of capacities, from marketing and advertising to brand development, but he's primarily a salesmen, spending most of his time helping customers pick out pipes. His incredible memory and extensive knowledge of pipes and pipe makers make him well suited to this role. Tony is also closely involved in purchasing, especially of high grade pipes. Like Sykes, though, Tony's been here a long time and frequently finds himself pitching in with various things as the need arises. Tony first joined the company in September, 2002. He did not, initially, make the move from Nashville, TN to Little River, SC, that took place in January, 2003. He rejoined the company in October, 2003.
- Jeff Folloder
- Director, Operations. Jeff's role is almost as variable as Sykes'. He spends most of his time in customer service and sales tasks, but also maintains the company's technical infrastructure (which is a fancy way of saying that he plays with the computers, servers, phone system etc). Jeff and Sykes have different sets of knowledge in the IT world, so they tend to juggle these things back and forth (and draw straws to figure out who gets to deal with the problems neither of them understand-- i.e. the phone system). Jeff also, as his title suggests, works on non-technical operations aspects of the business, which are mostly associated with figuring out how to change our processes and methods as we've grown rapidly over the past few years. Jeff joined the company in April, 2004.
- Anna Harrell
- Director, Sales & Customer Service. Anna manages our customer service and sales operations, primarily coordinating efforts among the various salespeople and the merchandising staff. That said, her primary day-to-day duties are those of a salesperson-- helping customers pick out pipes and pipe tobaccos. Plus, as one of the eight people that live in the Myrtle Beach area that actually grew up in the county, Anna serves as liason to local organizations and business associations. Anna joined the company in September, 2005.
- Adrienne Harrell
- Staff Photographer. Aside from Sykes and Tony, Adrienne is the longest standing member of the Smokingpipes.com team. As the company has grown over the past few years, Adrienne has focused more and more on what she excels at: taking exceptional pictures of pipes. She also does some graphic design work, putting together things as disparate as Christmas cards and advertising materials. Adrienne joined the company in September, 2003.
- Bear Graves
- Copy Writer. Bear writes almost all of the pipe descriptions at Smokingpipes.com and takes particular pleasure in writing descriptions of high-grade Japanese pipes, drawing on his longtime interest in East Asian culture and arts. Bear also works some in the store, plus he works with local restaurants, golf courses and such that sell cigars from us. Bear joined the team in March, 2005.
- Robert Grey
- Shipping & Receiving. Robert is in charge of making sure your order goes out on-time. This is slightly more than a full time job, so this is all Robert does. That said, just about everyone helps out with shipping and receiving, since it's such a deadline driven and highly variable process (i.e. the packages have to go out and shipping volume can oscillate seven or eight fold, depending on promotions we run, time of year and, as far as we can tell, the alignment of the planets. In the weeks before Christmas, when looking for someone around here, the second choice after his or her office is always Robert's shipping area). Robert joined the team in September, 2004.
- Todd Caulberg
- Retail Sales. Todd is usually the first person you meet when you visit our store. A passionate cigar smoker, Todd helps customers pick out great smokes. Though others, especially Adam, frequently help out in the store, Low Country Pipe & Cigar (the name of the store) is mostly Todd's domain. Todd also does much of the cigar and cigar accessory purchasing. He also helps Robert with shipping and, especially, receiving. Todd joined the team in June, 2005.
- Gina Harrelson
- Bookkeeping. Gina keeps our books straight, maintains our files and generally tries to keep Sykes and Tony organized (a thankless and nearly impossible task; Sykes and Tony, by their own admission, do not have the appropriate reverence for important bits of paper). Most members of the staff have talents that lie, ahem, outside of the realm of the organizational. Figuring that we were particularly deficient in that area and given that Gina's the most organized person we've ever met, we hired her. We don't know how we functioned before August, 2005, when Gina joined the team.
- Adam Davidson
- Retail Sales & Quality Control. Adam's primary role is as a salesperson in our store, Low Country Pipe & Cigar, where he works closely with Todd. Additionally, he serves as an all-purpose quality control agent, inspecting pipes as they arrive and checking the website each week for errors and inconsistencies in the descriptions, photos, measurements or elsewhere. An industrial designer by training, Adam also makes hand made pipe racks that we sell and does some pipe repair work. Adam joined the Smokingpipes.com team in November, 2005.
- Susan Salinas
- Purchasing & Estate Restoration. Susan works with our tobacco and accessory vendors to ensure that we always have everything in stock. She is also involved in the purchasing of pipes and cigars with Sykes and Todd, respectively. In addition to her primary role, Susan also restores all of the estate pipes that we sell at Smokingpipes.com, drawing on her many years in the jewelry industry (much to our surprise, much of the equipment and techniques are quite similar). Her diligence and perfecitionism makes her perfectly suited to both of these roles. Susan joined Smokingpipes.com in September, 2006.
- Chuck Murdock
- Customer Service & Merchandising. More than likely, Chuck is the first person you'll talk to when calling Smokingpipes.com. He takes orders by phone and handles most customer service questions, returns and the like. Chuck measures and enters the basic data (titles, pricing, measurements etc) for most of the pipes that we sell at Smokingpipes.com. Additionally, Chuck photographs some of the pipes for each week's update. Chuck joined Smokingpipes.com in June, 2007.
- David Saintiague
- Shipping & Receiving. David assists Robert in the pulling, packing and shipping of everything we sell. He also receives-- unpacks, counts and inventories-- most of the tobacco and accessories that arrive. David joined Smokingpipes.com in September, 2007.
|
 |
|
|
 |
|
|
Tom Eltang
Knife Pipe (Snail) |
|
|
|
Your Price: $2,650.00
|
|
|
Browse
