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Update for Tuesday, September 18th: We did receive a pickup from UPS yesterday. Unfortunately, the USPS truck was not able to make it to us, but we're assured he will make it today. We also anticipate being caught up with shipments today and that service will continue normally from here on out. Thank you for all of your patience with us as we get up and running.
Smokingpipes HQ in Longs, SC
Hurricane Florence has come and gone, leaving quite the swathe of destruction in her extremely wet path. Given the severity and duration of the storm, Smokingpipes—and its sister companies LDG and Cornell & Diehl—in the northeastern corner of South Carolina have fared remarkably well.
As of this morning—Monday, September 17th—we are operating from our main building again, preparing packages for shipment and readying ourselves for Thursday's update. We are, and will continue to be for the next couple of days, operating with a smaller than normal crew. Many of us evacuated for the storm, particularly those of us who live north or coast-ward of the company, and it has proven difficult or impossible for some of us to make it back due to considerable flooding on roads across North and South Carolina. We're getting there, though.
We're anticipating some sort of USPS and UPS pickup today. Likely not all will be able to ship today, though many hundreds will. Between being understaffed and modified pickup schedules from the carriers and multiple days of accumulated orders to ship, we anticipate being able to clear roughly half of the backlog. If you're waiting on a shipment, please be patient with us. We'll get caught up soon.
Map sourced from weather.com
So, what does this look like over the next few days?
Depending on the severity of flooding in the area, it's possible that we will have to shut down operations again for two days later in the week. A series of rivers and swamps criss-cross the region, which could isolate our facilities from the people who work there, effectively turning the northeastern corner of South Carolina into an archipelago for a couple of days. We came very close to this with Hurricane Matthew in 2016; it is presently unclear whether flooding from Florence will be worse in our immediate vicinity than it was for that storm. The buildings themselves are on slightly higher ground and should be fine; it will be a matter of access to the building, not a concern for the facility, inventory or other contents.
We've heard from many of you over the past few days expressing concerns and best-wishes. Thank you so very much. We are lucky to have customers like you. Rest assured that we are all safe and that the company is safe. It'll just take a few more days before everything is completely back to normal.
Tagged in: At Smokingpipes Behind-The-Scenes Customers Low Country Pipe and Cigar Shipping
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Comments
Glad you guys are okay.
Glad you're all safe, thanks for the update!
Happy to hear you all are okay, and hope your loved ones are just as well.
Happy to hear that you “ weathered” the storm. And, that your crew will be back in full swing shortly. Your folks are the absolute best in the business and your web presence is phenomenal!
Thankfully each & everyone is safe! Hopefully every things stays that way! My prayers go out to each & everyone.
I am relieved to hear all is ok with you. Best wishes to all and hoping that all of you didn't have significant property loss--house, then the pipes and or aged cigars!! :-)
Glad to hear you guys are ok. Thanks you for your exemplary service.
It's great to hear that you have fared well so far, and that all of your people are well. Here's hoping the flooding in the next few days will be manageable.
Your new-won Irish frontier may actually have to contend with some severe weather from Helene today and tomorrow. Post-tropical, but still a strong storm.
Pipe folks are more than just customers and companies; we are, I think, fairly understood as a community. We appreciate what you have done for a pastime and craft we love. Wishing you all a speedy recovery.
Thanks for the update and most importantly, glad you all are safe!
Awesome, glad to hear you guys survived this monster storm. I was thinking about smoking pipes being underwater being that your location is not that far off the coast. Thank you for letting all of us know.
wishing all well, may the pipe Gods keep you safe/
Glad you are all safe. I hope everyone’s property escaped as unharmed as possible. Cheers!
Wishing all of you a quick and smooth personal and work schedule recovery. It feels good you keep us informed.
Glad to here you are all ok. The main thing is take care of the people who work for you, they are the backbone of the company. Orders will get shipped and people will understand. It’s better to have stocked shelves with good product and minor problems, then an empty warehouse with nothing to sell. We will be here for you.....we will wait....Slainte!
We are so glad to hear that all of you are safe!! Continue to take care of yourselves! God bless you all!!
Keep on smokin’
Take it easy, just like the pipe smoking missives you publish. Eventually things will dry out, and be patient with yourselves in getting up to business tasks. Glad you folks are okay.
Glad to hear that you survived ... continued positive vibes for the upcoming days and to all you folks returning to some normalcy !!!
Glad to hear that you are faring well so far and hope that any future impact is minimal.
we can always get a tin! you and the company can never be replaced..happy u guys and gals are safe!!
Thanks folks. Our thoughts are with you.
Thanks folks. My thoughts are with you.
From the Seattle area, I tracked the storm with special attention to the only "friends" (you) I had in the region. Best wishes for the business, and the staff.
Thanks for the heads up. God bless everyone!
Happy to hear y'all are doing well, but don't worry about us - we can certainly wait for everwhat....y'all be careful with "shallow water" and possible road breaks, and very soft shoulders if you drive around standing water....
I am so, so glad you are all safe and that the facility is OK.
Thank you so much for the update.
I hope everything will be back up to 100% operational capacity by next week.
I love you guys.
Thank you for all you do.
Be well!
Thanks for the update. Our prayers are with you!
You guys take care of yourselves first. I understand your situation. I'm in North Carolina right above you. I don't have any current orders, but if I did, I would not want any of you risking your lives to get them to me. Take care of yourselves and stay safe.
You guys take care of yourselves first. I understand your situation. I'm in North Carolina right above you. I don't have any current orders, but if I did, I would not want any of you risking your lives to get them to me. Take care of yourselves and stay safe.
WHEW !!! We lucked out.
I understand being from WNY. Afterall we have had our fair(?) share of
blizzards and ice storms here too. I'm glad everyone is safe and for those working from home I hope you guys have plenty of food and smoking supplies on hand. Take care Guys!!!!!!!!! Dave
As with all the rest, I'm glad to hear you made it all right. God Bless!
Relieved you all weathered Florence's passage. Happy that the facility is ok, too.
Blessings!
Happy to read that you are OK.
Stay safe!
I was aboard a ship home ported in Charleston during my time in the Navy. I saw on the news that they sent the ships that could get underway out to sea until the storm passed.
Glad all are safe!
Glad to hear that you guys are OK. Unfortunately the rivers have not crested and they are all going to be at record levels. Watch for the invasion of snakes and possibly alligators. Take care of yourselves and thank you for outstanding service.
So glad to hear you've survived well. I certainly hope everyone will be understanding if their shipments are delayed! Having survived Hugo when I still lived in SC, as well as Ike and Harvey here in Houston, getting going again is never like flipping a switch! Take care!!
Glad to hear all are safe as of today. Prayers for all of you most of all and for the buildings, inventory and other contents, too
Glad to hear you guys weathered the storm. Wishing you a full and speedy recovery!
Stay safe and well! Before we know it, all will all be past. We're looking forward to a better future!
Thanks for the update, guys. Really just glad to hear you're seeing some employees making it in - and we hope the rest are all OK. Take your time - all the best!
Just a customer wishing you all the best and wishing you God’s blessings and protection. I love Smoking Pipes...Tom
I'm thankful that you are all safe. We can wait for our orders! Your shipping is always world class.
The good Lord gives us the bad times so that we appreciate the good ones that much more. Prayers and best wishes from your friends in Canada.
I am very happy to here that God has shined his light on each and everyone of the Smoking Pipes Family. Take Care and God Bless.
thank you
But me
I am Waiting
From the date of
06/26/18
Not up to
I live in Saudi Arabia
the weather is hot
And wet
There is no tobacco
available
Any
God
Excellent
Delivery
My request
Thank you for taking the time to let us know. God bless you all and do what you have to do to be safe!
Thank you for all of your dedicated staff. I’m placing an order and will follow up with more to help out with your company’s down time. That said please take your time and no need to rush. You and your families come first.
I'm so glad to read that you came through this so well. I hope that your homes as well as your place of business suffered little or no damage. The storm may rage, but well packed pipes will stay lit and smoke again when the sun comes out. I'll light one this evening in Texas in your honor. God bless you all!
Glad y'all made it through the storm safely! Hope your homes did as well. Earlier, I googled Longes S.Carolina in order to find out how y'all fared. Nothing! Thank you for the update.
WHEW! I'm so glad you, your employees, and your business are intact.
Sounds like you weathered the storm, and the situation could have been a lot worse. Best wishes to all of you at SP, as well as your neighbors in the Carolinas who are showing true grit in this emergency. And thank for the update.
Happy you weathered the storm and very impressed with the efforts you people are making to resume regular services - kudos to all of you! Also let's appreciate the efforts of UPS and Postal Services personnel to help moving parcels - it is a shame it takes a calamity to realize that they do every day an outstanding and very important work for all of us!
Your
Teodor Gug
Wishing everyone peace.It doesn't matter if the order is late.
Above all be safe. Glad our inconvenience is small and will look forward to full operation. Best wishes to everyone
You guys are the best. Thank God your place and people are ok!!!!
Hello Ladies & Gentlmen of SmokingPipes...all of you fine folks are in my thoughts and prayers. Please be safe as you continue to recover from this tremendous hurricane. God Bless. JB
Very glad to hear everyone is safe. My family and I were supposed to fly down to Myrtle on Sunday and I was very much looking forward to visiting the shop. Maybe next year!
You are All in my Prayers with Blessibgs and Love!! Take special care!!$🙏💞
A. Sevi
Glad everyone made it through. Was worried when I noticed your location on a map. I'm very impressed (but not surprised) by the extra hard work you guys are putting in.
Thanks for the update, glad you guys are ok! Best wishes
I am glad that you are safe. My thoughts and prayers are with you and your family. Wishing you a speedy recovery from Hurricane Florence. Guys, you are the best.
I'm not at all concerned with the time it takes to get my latest order together and shipped...with what you all have gone through, I'm only glad that you all are safe. Do what you have to do to takes care of yourselves - and each other. Some things take priority, and I can wait for a pipe and accessories :)
Glad to hear all are safe as of today...
Hurricane Lane flooded us and broke the mountainous roads with slides. Then Olivia gave us a nod. We watched Florence from afar, keeping fingers crossed that the weather pundits were wrong. As we dig out and chainsaw for access, you are still feeling the onslaught. We wish you safety, energy, optimism and mana until you all get to the other side.
Thank you for the update and glad everyone is safe.
강한 허리케인에도 불구하고 많은 피해가 없어 다행으로 생각합니다. 여러가지 주변의 힘든 여건속에서도 최선을 다하는 멤버들에게 칭찬과 함께 감사드립니다.
Thanks for the update. Stay dry.
Thanks for the update. Stay dry.
well done! good job, glad everyone is okay. keep up the good work!
Thankful that everyone is safe and that all is well, and continued prayers that things continue. Smokingpipes.com is one of the biggest single reasons for the renaissance of our glorious hobby, and THAT'S why you guys stand head and shoulders above your competitors. Your contribution to the Glorious Hobby is inestimable; I daresay that a great many people besides myself would readily say that the hobby wouldn't be what it is without you. Thank you, one and all, for everything you do to add value and pleasure to our shared pastime. My best to you, and God bless! --Christopher
Many thanks for the informative update. Very pleased to hear you're hanging in there. Best of luck to everyone at Smoking Pipes!
Good to hear things are going well so far and my large shipment of McClelland - 3 Oaks Syrian will soon be on the way ! :)
Very thankful that all are safe & sound. I suspect this whole hurricane mess
was the result of prayers by Chuck Stanion to the tobacco God......that
McClelland's Beacon would float down from heaven and land in his lap.
:-) All the best
Bob K.
I did read this happen, this storm nexted very hard, I hope everthing is good.For this update thanks.Good works.
I was watching the news for floating pipes and tins of tobacco.... didn’t see any. Glad all you and your families are safe.
So glad to hear you guys survived the storm. I have been watching the daily NBC broadcasts televised here in Australia and have been very concerned for the safety and wellbeing of the Smokingpipes / C&D Team and for all the folks living in the affected areas. Best wishes to you all............ Adrian (Perth West Australia)