Update for Tuesday, September 18th: We did receive a pickup from UPS yesterday. Unfortunately, the USPS truck was not able to make it to us, but we're assured he will make it today. We also anticipate being caught up with shipments today and that service will continue normally from here on out. Thank you for all of your patience with us as we get up and running.
Smokingpipes HQ in Longs, SC
Hurricane Florence has come and gone, leaving quite the swathe of destruction in her extremely wet path. Given the severity and duration of the storm, Smokingpipes—and its sister companies LDG and Cornell & Diehl—in the northeastern corner of South Carolina have fared remarkably well.
As of this morning—Monday, September 17th—we are operating from our main building again, preparing packages for shipment and readying ourselves for Thursday's update. We are, and will continue to be for the next couple of days, operating with a smaller than normal crew. Many of us evacuated for the storm, particularly those of us who live north or coast-ward of the company, and it has proven difficult or impossible for some of us to make it back due to considerable flooding on roads across North and South Carolina. We're getting there, though.
We're anticipating some sort of USPS and UPS pickup today. Likely not all will be able to ship today, though many hundreds will. Between being understaffed and modified pickup schedules from the carriers and multiple days of accumulated orders to ship, we anticipate being able to clear roughly half of the backlog. If you're waiting on a shipment, please be patient with us. We'll get caught up soon.
Map sourced from weather.com
So, what does this look like over the next few days?
Depending on the severity of flooding in the area, it's possible that we will have to shut down operations again for two days later in the week. A series of rivers and swamps criss-cross the region, which could isolate our facilities from the people who work there, effectively turning the northeastern corner of South Carolina into an archipelago for a couple of days. We came very close to this with Hurricane Matthew in 2016; it is presently unclear whether flooding from Florence will be worse in our immediate vicinity than it was for that storm. The buildings themselves are on slightly higher ground and should be fine; it will be a matter of access to the building, not a concern for the facility, inventory or other contents.
We've heard from many of you over the past few days expressing concerns and best-wishes. Thank you so very much. We are lucky to have customers like you. Rest assured that we are all safe and that the company is safe. It'll just take a few more days before everything is completely back to normal.
Tagged in: At Smokingpipes Behind-The-Scenes Customers Low Country Pipe and Cigar Shipping