Got any pipes you just don't smoke anymore? Well they're not doing you any good just sitting in your pipe rack collecting dust. Why not trade them in for something more attuned to your current tastes? We offer a great estate trade-in policy that many of you might not know about. Here's a quick look at what that process looks like.
1) Send us pipes you don't want anymore
Just round up the pipes you don't smoke anymore and send them over to us at 550 Hwy 9 East, Longs, SC 29568 via your carrier of choice. To make the process as seamless as possible, please fill out this questionnaire and place it inside your package with your pipes. If you have any concerns or notes about the pipes to be valued, you can include this information on the form. That's all you have to do. We'll take care of the rest.
2) We'll evaluate them and send you our offer
Once they arrive at our headquarters, we carefully unpack, inspect, and research each and every pipe you send us. Using this extensive market research and our own years of experience, we'll compile all this data and come up with the most accurate value estimate for each pipe we receive. We'll then send you an email or give you a call with a detailed offer for each pipe you've sent us. And we'll go from there.
3) If you accept, we'll offer you either store credit or cash.
If you're not satisfied with our estimate, that's no problem. If you live in the U.S., we can ship your pipes back to you free of charge. And if you choose to accept our offer, you have a couple of options as well: we can give you store credit or send you a check in the mail. Most people choose the former option, as we offer a higher trade-in value for store credit. That being said, if you just want the cash, we'll be more than happy to send you a check in the mail if you choose this option.
4) Use your store credit to buy that pipe you've had your eye on.
If you received store credit for a batch of trade-in estates, we'll simply apply that credit to your house account. You can use this credit on ANYTHING offered on the site — from pipes, to tobacco, to accessories and much more. This even applies to discounted or promotional items as well, meaning you'll get more bang for your buck! Had your eye on a special piece? Trade in some of the pipes you don't smoke any more, and finally pick it up!
Yep, it's actually that easy. Now that you know how it works, it might be time to do a bit of spring cleaning. Of course, if you have any questions about our trade-in policy or estates in general, feel free to leave a comment below, shoot us an email (firstname.lastname@example.org), or give us a call (888-366-0345). As for me, well I just traded in a batch of my own seldom-smoked briars, so I'm off to grab the Dunhill Group 1 I've had my eye on for a while now.